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Supporting the Needs of Customers with Disabilities clock 13 Min

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Supporting the Needs of Customers with Disabilities

There are around 16 million disabled people in the UK, this is nearly 1 in 4 adults and 1 in 10 children. This module is designed to help you make sure these customers are adequately supported when they visit your pharmacy.

Juliana White , 21 Nov 2025 clock 13 Min Module

Supporting the Needs of Customers with Disabilities clock 13 Min

Start

In People & team training

By the end of this module you will be able to:

  • Recognise some of the difficulties experienced by customers with disabilities
  • Describe how to make your pharmacy more accessible for people with disabilities
  • Describe how to adapt your communication methods to meet the needs of your customers
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